Privacy policy

Vinyl Revival is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your information in accordance with the New Zealand Privacy Act 2020.

1. Compliance with the Privacy Act 2020

We comply with the New Zealand Privacy Act 2020 and its 13 Information Privacy Principles. By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this policy.

2. Information We Collect

We collect information that is necessary for us to provide our services and run our business effectively.

  • Directly from You: This includes your name, billing/shipping addresses, phone number, email address, and account details (username/passwords).

  • Order & Shopping Information: We track the items you view, add to your cart, or put on your wishlist to help improve your shopping experience.

  • Payment Information: Payment transactions are processed via secure, encrypted third-party providers (like Shopify Payments or Stripe). Vinyl Revival does not store your full credit card details.

  • Automated Collection (Cookies): We use cookies and similar technologies to collect "Usage Data," such as your IP address, browser type, and how you interact with our site. This helps us understand our customers and improve our store.

3. How We Use Your Information

We use your information for the following purposes:

  • To fulfil and ship your orders.

  • To communicate with you regarding your purchases or customer support enquiries.

  • To suggest products or services that may be of interest to you.

  • To inform you about special promotions, new releases, or Vinyl Revival events (you may opt-out of marketing emails at any time).

4. Disclosure to Third Parties

We do not sell or rent your personal information to third parties. We only share information with trusted service providers to the extent necessary to run our business, including:

  • Shopify: To host our store and process orders.

  • Courier Services (e.g., NZ Post): To deliver your records to your door.

  • Compliance with Law: We may disclose information if required to do so by New Zealand law or in response to a legal request.

5. Security and Retention

We take all reasonable steps to protect your personal information from misuse, loss, or unauthorised access. We store your information securely (primarily via Shopify’s encrypted cloud infrastructure). While we use industry-standard security measures, please be aware that no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and avoid sending sensitive information through unencrypted channels.

We retain your information only as long as necessary to provide our services, maintain your account, or comply with legal and tax obligations.

6. Your Rights: Access and Correction

Under the Privacy Act 2020, you have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.

If you’d like to ask for a copy of your information, or to have it corrected, please contact us at hello@vinylrevival.co.nz.

7. Changes to this Policy

We may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated "Last Modified" date.